Terms of Service and End User License Agreement.

These Terms of Service and End User License Agreement (Terms) are a legal agreement between FrameBooks, Inc. (FrameBooks, we, us, or our) and the person or entity using the service (Customer, you, or your). By creating an account, connecting a third-party service, or using FrameBooks, you agree to these Terms.

If you use FrameBooks for an employer, client, or other organization, you represent that you have authority to accept these Terms and authorize access to connected data on that organization's behalf.

FrameBooks provides hosted software that imports authorized commerce and accounting data, supports reconciliation workflows, and prepares or posts accounting entries based on Customer instructions and configuration.

Subject to these Terms and payment of applicable fees, FrameBooks grants you a limited, nonexclusive, nontransferable, and revocable right to access and use the service for your internal business purposes during your subscription.

You must provide accurate account information, protect your login credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account and for managing who can access your workspace and businesses.

Workspace administrators may add, archive, rename, or delete businesses and manage connected services. Deleting a business is irreversible and removes its associated FrameBooks records, subject to limited retention required for security, legal, or operational purposes.

You retain ownership of data you or your connected services provide to FrameBooks. You grant FrameBooks the rights needed to host, process, transmit, and display that data solely to provide, secure, support, and improve the service.

You represent that you have all permissions needed for FrameBooks to access and process the data you connect, including data belonging to a restaurant client or other third party. You are responsible for the legality, accuracy, and quality of Customer data.

FrameBooks may connect to third-party services such as Square and QuickBooks Online. When you authorize a connection, you direct FrameBooks to access, import, process, and, where you explicitly request it, write data within the permissions shown by that provider.

Your use of a connected service remains subject to that provider's terms and privacy policy. FrameBooks does not control and is not responsible for provider availability, API changes, permissions, data accuracy, or actions taken directly within a provider account. Square and Intuit do not sponsor or endorse FrameBooks unless expressly stated by them.

FrameBooks assists with accounting preparation and reconciliation, but it does not provide accounting, tax, legal, audit, or financial advice. Outputs may depend on mappings, settings, provider data, and professional judgment.

You are responsible for reviewing journal entries, reconciliations, classifications, and reports before posting or relying on them. You remain responsible for your books, filings, controls, and professional obligations to clients.

FrameBooks may provide a limited free trial. Trial access ends at the time shown in the product unless you activate a paid plan.

If you purchase a subscription, the pricing, billing period, business limits, and renewal terms presented at purchase or in an order form apply. You may cancel future renewals through the available account controls or by contacting support. Except where required by law or stated in an order form, fees already paid are nonrefundable.

You may not misuse FrameBooks or help anyone else do so.

• Do not access data or accounts without authorization.
• Do not probe, disrupt, overload, or circumvent security or access controls.
• Do not upload malicious code or use the service for unlawful, deceptive, or infringing activity.
• Do not reverse engineer, copy, resell, sublicense, or provide the service to third parties except as expressly permitted by your plan.
• Do not use provider data for advertising, profiling unrelated to the service, or any purpose not authorized by the data owner.

FrameBooks and its licensors own the service, software, documentation, designs, and related intellectual property. These Terms do not transfer ownership of FrameBooks or third-party technology to you.

If you provide suggestions or feedback, you grant FrameBooks a perpetual, worldwide, royalty-free right to use it without restriction or obligation, provided we do not identify you publicly without permission.

We work to keep FrameBooks available and accurate, but the service may be interrupted for maintenance, security, provider outages, or circumstances outside our control. We may update, add, remove, or discontinue features. If a material change substantially reduces paid functionality, we will provide reasonable notice when practicable.

We may suspend or terminate access if you materially breach these Terms, create security or legal risk, fail to pay applicable fees, or misuse the service. You may stop using FrameBooks and disconnect providers at any time.

Following termination, your right to use the service ends. You should export any records you need before termination. We may delete Customer data in accordance with our Privacy Policy, legal obligations, and reasonable operational retention periods.

To the maximum extent permitted by law, FrameBooks is provided as is and as available. FrameBooks disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant that the service will be uninterrupted, error-free, or that every provider record or accounting output will be complete or accurate.

To the maximum extent permitted by law, FrameBooks and its affiliates, officers, employees, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption.

FrameBooks' total liability arising out of or relating to the service or these Terms will not exceed the amount you paid FrameBooks during the 12 months before the event giving rise to the claim. These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not apply where prohibited by law.

You may not assign these Terms without our consent. We may assign them as part of a merger, financing, reorganization, or sale of assets. If any provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. These Terms, any applicable order form, and the Privacy Policy are the entire agreement concerning the service.

We may update these Terms. We will post the revised version and update its effective date, and we will provide additional notice when a change is material. Continued use after the revised Terms take effect constitutes acceptance.

Questions about these Terms may be sent to support@framebooks.com.